See what our customers have to say about our cleaning services.

We have used JA Chem-Dry for years and couldn’t be happier. They are personable, professional, and do a fantastic job every time. Chem-Dry is a national brand with a great reputation for their carpet cleaning system, but not all franchises are equal. JA Chem-Dry is obviously committed to being a top-tier provider, as they are often the first in the Tacoma market to adopt the latest equipment and techniques. (The tile and grout cleaning will also do wonders!) Don’t fall for the bait-and-switch carpet cleaning scams out there. These guys are the real deal!

Mike F.

5 stars for sure – Totally pleased — my carpets/area rugs look great — almost like new!! They were very professional and accomodating and reasonably priced. Steve was wonderful — informative and no mess.

Gen H.

I had a great experience with JA Chem-Dry Carpet Cleaning. Will was my technician and he was professional, courteous and efficiently cleaned our den carpet. We have cats and he was able to remove the stains and odors to my satisfaction. I will call again!

Jenny W.

They did an excellent job. The tech was very kind and professional. Reasonably priced and the carpets look ten times better! I would definitely use them again!!!

Taylor C.

We had our carpet, tile, rugs, and couch done and were very happy with the outcome! Excellent service and done in a timely fashion. We will use their service again!

Anna B.

Great service with reasonable prices. Jose came to our scheduled meeting as planned and took the time to recommend the best solution for my carpet situation. He was very friendly and accommodating. I will definitely go back to him. Highly recommend this company

Auburn L.

I’ve used this company twice now and both times they were able to fit me in same day and the price was great! Their cleaning process is awesome and your carpet, or furniture will be dry by the end of the day! I won’t call any other competitor. Highly recommend!

Shaun A.

Jose was very knowledgeable and professional. I will definitely be calling JA Chem-Dry again.

Jerry H.

I have a white loveseat and 3 little boys…need I say more? It was a mess. Jose with JA Chem-Dry did a fantastic job and it looks like new. Thanks Jose!

Lisa P.

My wife and I are very pleased with the service we received from J.A. Chem-Dry. All of our demands were granted and fully exceeded our expectations. Specifically, we needed to get cat urine out of our carpet; a task that I previously thought was impossible. It’s been more than a week and there’s still no sign of any cat urine odor. Many many thanks to J.A. Chem-Dry.

Viri C.

Fantastic job. Extremely professional! Completed the job in record time without sacrificing the quality of work. Highly recommend to friends in the area!!

Quentin P.

JA did a great job! Took the time to make sure everything looked great and followed up the next day to make sure it was how we wanted.

Ryan P.

He was on time and did an excellent job. Will refer him and plan to use him again.

William S.

Excellent job of cleaning my furniture and rug. Made them look new. Very professional and considerate. I highly recommend!

Judy D.

Totally worth the money. The first flight of stairs in my split-level home take a real beating. JA Chem-Dry brought them back to life. Plus, having a protectant coat on them now makes me not worry so much when someone forgets to take off their shoes.

I also had my in-laws’ WHITE carpet done by JA. All the dark stains from those sweet (and messy) grandkids disappeared! My mother-in-law specifically commented on how hard the technician worked to be sure the spots were cleaned properly. He didn’t give up!

Debra S.

Jose did an awesome job! Plus it dried quickly so we could move back into the area he cleaned. I will recommend him to friends and family.

Katina T.

This place was awesome! They did a great job and left the carpet looking like new!!!

Andrea G.

Awesome to deal with. Went above and beyond for a great deal!

Jaso J.

Jose did a great job. He was very helpful and provide great information for care for our carpets. Our carpets look fantastic.

Karly M.

Do excellent work and are great people. Highly recommend.

Gerry S.

We are very pleased with the results of our carpets and upholstery after JA Chem-Dry cleaned them. The carpet looked like new carpet. Plus the two employees were very nice and efficient.

Laura S.

Excellent service from first contact! I reached out for a quote and received a very timely response. Viki explained their pricing and even offered me a discount! Jose called 35-40 minutes before the appointment to let me know he was on his way; he arrived courteously early. Jose was an absolute gem- professional & knowledgeable! I booked back to back appointments, so while backed up with a real estate photographer, Jose gave us time to shuffle the furniture around as he prepared/set up (except my toddlers room, that kiddo slept right through it… Jose just cleaned around the crib- amazing)!. The carpets came back to life before our eyes! Jose is an expert in his craft, my 7 year old wool area rug looks brand new again! Jose walked us through the processes and even gave us a few tips on how to care for our carpets/rug! Thank you JA Chem-Dry, the carpets and the wool rug were barely damp when you left… and were completely dry in a couple of hours!!! I highly recommend using JA Chem-Dry, they know what they’re doing!!!

Stephanie F.

Very happy with the people over at JA Chem-Dry. They did an incredible job for me recently. My carpets were in need of a good cleaning in a bad way and these guys provided exactly that. The technician that they sent out was very friendly and professional. He got right to work and knocked out both rooms in about an hour. Once he was done, he told us how long it would take to dry and also some tips to make the cleaning last longer which I really appreciated. The carpet turned out wonderfully and I would recommend JA Chem-Dry in a heartbeat.

Ann W.

They went over & above to make sure everything got cleaned the way I wanted it. Would definitely use them again!

Stina F.

Very professional! Jose showed up right on time and had everything prepared, the whole process was much faster and cleaner than anything I could do with a rental cleaner from Home Depot. Highly recommend to anyone that needs a clean carpet.

Robin F.

Superb! I’d like to give more than 5 stars. Highly recommend this company.

Master R.

Jose cleaned our couch and loveseat. He did a fantastic job and will definitely have him back for repeat business.

Rachael R.

This place was amazing! I called like 13 different places and the price at others was double the price and availability was a month out! JA was quick with scheduling and they did an amazing job on both my microfiber couch and my carpets!!!! Ty so much! I will use again for sure!

Ashlee O.

Jose always does a great job and goes above and beyond to satisfy our customers.

Julie G.

Jose did a fantastic job on our home. He is knowledgeable and hard-working. He explained each step from beginning to end. We are very pleased with his work and recommend him to everyone.

Rolo R.

I needed my carpet cleaned on Friday, May 31st, 2019, and learned through Groupon that there was an excellent promo going on. I filled out my info online on Monday or Tuesday of that same week and within minutes I got a call from Jose E. We set the appointment and he kept his time at 8 am. He explained the process and how long it will take, what chemicals he used and asked if I have any questions. I had a couple of food stains and the high-traffic area needed the most attention. Jose was able to not only got them out and also left the carpet looking like new, even though it was 17yrs old. He was professional and kind but overall thorough with his work. I asked for his cards and gave it out to a couple of my friends and families so that he is sought out. Excellent work Jose and for that I will give a 5 star! The only downfall I did not do was to take pictures as proof before I have moved out of my home.


Very professional and prompt. Carpet looked great and quick to dry.

Azsia K.

I have had Jose out twice – always great and prompt service. Thank you!

Charlotte C.

Great job! Will definitely use again!

Andre C.

Make a bad carpet look new! Will definitely use again!

Turena K.

The quality, professionalism, responsiveness and punctuality was 5 stars.

Renatta W.

Wonderful service. Jose was friendly, worked fast and did a fantastic job on my carpet and couch.

Michelle K.

I would absolutely recommend JA Chem-Dry! Not only was our technician punctual, but he was polite, professional, and did a fantastic job. Our carpets were pretty bad off from kids, pets, and shoes. After the job was completed our carpets looked brand new. I really like how the carpets don’t take long to dry and how soft and fluffy they feel! Our technician wasn’t pushy with upselling (which I really appreciate) but presented us with options and gave us a full quote before starting. We will definitely have them back for future cleanings!

Aimee A.

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